The Office of Health Care Quality is responsible for managing the Hospital's patient complaint process. This office serves as a liaison between patients and the Hospital and is available whenever you need assistance.
You may contact a Patient Advocate by:
| Calling: |
|
617-754-5146 between 8:30am and 5 pm, Monday through Friday, excluding holidays |
| Email: |
|
mbroms@caregroup.harvard.edu |
| Fax: |
|
617-754-6397 |
Writing us at our address:
Department of Health Care Quality
New England Baptist Hospital
125 Parker Hill Avenue
Boston, MA 02120