Home > Patient and Visitor Guide > Patient Satisfaction

We treat thousands of patients every year. Everyone from your neighbor to elite athletes to celebrities. We receive hundreds of unsolicited patient stories. These stories all share a common theme. It's a theme that is simply stated in the following quote from a recent patient story: "My experience at New England Baptist Hospital far exceeded my expectations".

We hear this time and time again because our caregivers give of themselves. To every patient. Every day.

We've compiled a few recent patient stories that we'd like to share with you. We believe that if you or a loved one is ever a patient at the Baptist, we'll exceed your expectations as well.

Barbara Miller Ruptured Quadriceps Tendon "I've seen the Baptist from the inside now."		Steven Tyler Knee Surgery "I credit Doc with getting me back on stage."
More		More
Jerry Remy Spine Surgery "It wasn't easy sitting through those double headers!"		Sally Gunning Rheumatoid Arthritis "Because my hands weren't working, I couldn't work."
More		More
Laura Badger Knee Revision "From the time I woke up, I knew the pain was finally gone!"		Carolyn Pappas Cancer "Four generations of my family have received virtually all of their health care at NEBH."
More		More
Norbert Madeiros Spine Surgery "I am getting slammed all over the place, and I feel great!"		Steve Pogorzelski Hip Replacement Surgery "The Baptist changed my life...and my perception of health care."
More		More
Pat O'Connor Ankle Sprain "The PT staff encouraged me and pushed me. Dr. Van Flandern is wonderful. They're the best."		Paul McConnell Arthritis "It takes a lot to win my confidence. Would I recommend the Baptist? Absolutely!"
More		More
Lisa Pulver ACL Surgery "Dancing is my life. I decided to go for the best."		Paul Pierce General Medicine "I know that the physicians at the Baptist are dedicated to getting us back onto the court as quickly and safely as possible."
More		More
Gloria Carr Knee Replacement Surgery "I'm 81, and I walk with no pain."		Michael Foy Non-Surgical Back Pain "I thought I was disabled because the pain caused me to stumble when I walked...Now I'm back to work with no pain."
More		More